• License server could not be reached

License server could not be reached

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  • Last Post 2 weeks ago
sulekhadey@gmail.com posted this 16 August 2019

I am getting this error while accessing the design studio.

 

 

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  • alphonsa@intellibot.io
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alphonsa@intellibot.io posted this 16 August 2019

Hi Sulekhadey,

Thank you for reaching out to Intellibot support team.

To activate Intellibot studio license you should have an active internet access.

If there are any firewall restrictions make sure our website(https://intellibot.io/) is accessible through your firewall.

Please feel free to revert for any further clarifications.

 

Thanks & Regards,

Alphonsa Kalapala.

regis@renzi.com.br posted this 16 August 2019

 

me too

alphonsa@intellibot.io posted this 17 August 2019

Hi Regis,

Thank you for reaching out to Intellibot support team.

To activate Intellibot studio license you should have an active internet access.

If there are any firewall restrictions make sure our website(https://intellibot.io/) is accessible through your firewall.

Please feel free to revert for any further clarifications.

 

Thanks & Regards,

Alphonsa Kalapala.

regis@renzi.com.br posted this 3 weeks ago

Hi,

 

I tried run intellibot with firewall disable, but the error is the same.

regis@renzi.com.br posted this 3 weeks ago

uhaaaa

 

I tried in sandbox of the avast internet security and it's ok !

I have license.

thx

 

ShivaKumar posted this 3 weeks ago

Hi,

I assume you were able to log in on Intellibot studio. Right? 

Thanks & Regards,

Shiva Kumar

regis@renzi.com.br posted this 3 weeks ago

Hi,

 

yes, i've login, but if I do without sandbox I don't login

regis@renzi.com.br posted this 3 weeks ago

My firewall and antivirus are disable and the system don't activate, could you send me the license offline ?

ShivaKumar posted this 3 weeks ago

Hi,

Can we please connect to look into the issue which you're facing? We will share the GoToMeeting link if you're available.

Thanks

Shiva Kumar

regis@renzi.com.br posted this 3 weeks ago

ok, I'm waiting.

ShivaKumar posted this 3 weeks ago

Hi,

 

Please let us know if we can connect at any time in between 9 AM to 11 AM brazil time.

 

Thanks & Regards,

Shiva Kumar

regis@renzi.com.br posted this 3 weeks ago

Hi, I'm here.

ShivaKumar posted this 3 weeks ago

Hi,

Sure, let's connect now. Please join the below meeting link

https://www.gotomeet.me/intellibot

Thanks & Regards,

Shiva Kumar

regis@renzi.com.br posted this 2 weeks ago

Hi, could be today ?

alphonsa@intellibot.io posted this 2 weeks ago

Hi,

Can we connect now?

regis@renzi.com.br posted this 2 weeks ago

yes

 

alphonsa@intellibot.io posted this 2 weeks ago

Hi,

Sure, let's connect now. Please join the below meeting link

https://www.gotomeet.me/intellibot

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